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Shipping Policy

The Kit Drop

Effective Date:July 2025
Last Updated: July 2025

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1. Shipping Overview

At The Kit Drop, we aim to dispatch your order as quickly and safely as possible. We currently offer domestic and international shipping for all our products, including clothing and football shirts.

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2. Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday, excluding bank holidays).

  • You will receive a confirmation email once your order has been dispatched.

  • If we experience a high volume of orders or unexpected delays, we will notify you via email.

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3. Shipping Methods & Delivery Times

We offer the following shipping options:

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UK Shipping:

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Royal Mail 2nd Class 2–4 working days £[Insert]

Royal Mail 1st Class 1–2 working days £[Insert]

Tracked 24 / 481–3 working days £[Insert]
 

International Shipping:
 

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Europe 5–10 working days £[Insert]

USA & Canada 7–14 working days £[Insert]

Rest of World 10–20 working days £[Insert]

Note: Delivery times are estimates and may vary due to customs, weather, or courier delays.
 

4. Shipping Confirmation & Tracking

  • You will receive a shipping confirmation email once your order has been dispatched.

  • If your order includes tracked delivery, a tracking number will be provided.
     

5. Customs, Duties & Taxes (International Orders)

  • The Kit Drop is not responsible for any customs charges, duties, or import taxes incurred during or after shipping.

  • These charges are the responsibility of the buyer.
     

6. Incorrect Addresses

Please ensure your shipping address is correct before completing your order.

  • If an incorrect or incomplete address is provided, we cannot guarantee delivery.

  • In such cases, you may be responsible for additional shipping costs.
     

7. Lost or Delayed Orders

  • If your order is significantly delayed or lost, please contact us at [Insert Contact Email].

  • Royal Mail and other couriers require a waiting period before claims can be made (usually 10 working days after expected delivery for UK shipments).
     

8. Returns & Refunds

For details on returns and refunds, please refer to our [Returns Policy].
 

9. Contact Us

If you have any questions regarding shipping or your order status, contact:

The Kit Drop
Email: info@thekitdrop.com

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